“Professional Home Improvement does wonderful work and has great customer service. They worked on a siding project for us, and it went so well that we had them redo the deck that was rotted through and through. Mal was great to work with. Kept us informed about what was going on, providing photos as the work went along, and helping us to troubleshoot some other problem areas that we had.”
- Larry D.
“I can't say enough about the quality of your work, nothing short of perfection. I've done a lot of bragging at work and several people have asked me for your number. It was a pleasure working with you and if you're ever in the neighborhood, please stop by and say hello.”
- Lynne P.
“We would like to thank you personally for the job you and your crew completed on our home. It looks beautiful, and was done in a very neat and professional manner. Please thank your crew for their hard work also. Thanks again for the great job and please feel free to use our home as a reference.”
- Bill & Susan G.
Hunter's Ridge Apartments
“Hunter's Ridge recently had an inspection done by the mortgage holder to inspect the capital improvement projects done during the last two years. to say that the vinyl siding you installed for us made a "hit" is the understatement of the century! They inspected our buildings from top to bottom and congratulated me on finding a contractor who still knew the importance of work excellence. Please feel free to use myself and Hunter's Ridge as a reference at any time. As we discussed, I will look forward to you coming out to the property this spring to bid the remainder of the project. Thanks again for a job well done!”
- Mary C.
Spring Mill Townhome Association
“Our heart-felt thank you and appreciation for a job well done goes to Mal Graifman of Professional Home Improvement, for the outcome of a grand renovation project. The 75 homes included in our phase 1 siding project look fantastic from the outside and we know they are as beautiful underneath. I am confident with our choice of siding contractors and products chosen because each presentation was a learning experience. Mal listened to our concerns, walked the property, evaluated the condition of the homes, identified problems and presented solutions. Many problems identified and correct reap long term investment benefits because of quality craftsmanship, drainage, weather conditions, etc. were addressed. Mal understood building design issues, upgrade options, budget concerns, etc., and worked with us to identify needs and wants. We made wise, educated decisions on quality products and improved energy efficiency for many years to come. Mal Graifman understands and provides customer service and thinks with a customer's heart. We will contact Mal for future projects based on ease of doing business, product knowledge, investment value and long term benefit.”
- Colleen G.
Manor Homes of Chatham
“About nine months ago, our complex put out for bid, a contract to replace all the siding and trim on all 16 of our buildings. From the start of the bidding process through the end of the contract, Professional Home Improvements has been a step ahead of the other contractors. Mr. Graifman has been very helpful with timely suggestions and has put forth every effort to bring our complex out of the 70s look, and into a modern up-to-date looking complex. We had a few minor problems, which Mr. Graifman, took care of, with little or no effort on the part of the Board of Managers. We, the Board of Managers of Chatham Manor Homes, have complete trust and faith in the quality of the product, and the ability of the installers to deliver a quality finished product. Mr. Graifman's timely response to situations was deeply appreciated by both the homeowners, and the Board of Managers. Near daily supervision was extremely important in taking care of problems that arose. We highly recommend Professional Home Improvements to deliver a quality product at a fair price. Our complex will need new gutters and downspouts in the future; we have already decided that Professional Home Improvements will be our contractor for that project too.”
- Larry B
“Association Specialists, Inc. recently used Professional Home Improvement on a large siding project at the Manor Homes of Chatham, in Buffalo Grove, IL, which is an association we manage. The job was done in a very professional manner and looks great. The best part is that President Mal Graifman was always available through his cell phone at any time. His workers who were out on the property were also very nice and informative to all homeowners. I would definitely use them again on a property if another opportunity arises.”
- Bea H.
Plum Grove of Palatine
“Just wanted to thank you for the prompt attention and courteous service rendered when your firm worked on our nursing home. The building looks so very nice and so very much better than it did before. You did a "great job."”
- Rosemary D.
“Thank you for the great job you and your team did installing our soffet and fascia. I use to be in the contract labor business and I can really appreciate all the attention to detail my home was given. Your employees were wonderful - I actionally miss them now that they've gone. They were guiet, neat, hard working and always cleaned up meticulously. The best part about them was how nice they were, and always accommodating. I am so excited at the appearance of our home. Please feel free to have anyone contact me who may be considering your service. I feel, you're the best there is!”
- Julia D
Wonderful To Work With
“After searching for many months for a reputable, properly licensed contractor, we decided to use Professional Home Improvement. Mel was wonderful to work with and got the added funds from insurance to cover repairs that other contractors did not include. Many of them were necessary to bring the house to code. Our roof and siding look great. Even had a neighbor stop by just to tell us how nice it looked. Definitely recommend Mel and his company.”
- Pam Miller
“I had a great experience using them for my siding. The house looks great, I would recommend them to others.”
- Kara Alvarez
Pleasure To Do Business With
“This company is a joy to do business with. They provided a reasonable quote. Then they offered to eat an upcharge that they hadn't anticipated. The work was done quickly and professionally. It looks great, and they followed up to make sure I was happy. Mal is easy to reach, a good communicator and a pleasure to do business with. I look forward to engaging this company on my next project.”
- Larry DeMar
“Great quality job! Very happy with our siding and windows from Professional Home Improvements. Attention to detail is what sets them apart from the competition.”
- Brenda Pung
“Great people to work with, work done beautifully, at a great price.”
- Joyce Haworth
“This is a top quality company! I cannot express enough gratitude for the superb work that was done on my home. This was a seamless transaction from beginning to end. The attention to detail was flawless. This company proposed so much more work than other companies and when it came down to deliverance...hit the ball out of the park! All the extras and small details make such a profound and bold impact. They transformed my house into one of the best looking homes in Hoffman Estates! Mal (the president) takes a lot of pride in his company and it just radiates through to every last little detail. There were no short cuts taken. Everything was done meticulously and gone over with a fine toothed comb. He sent over a top notch 2 man crew (Sam and Surgay) that were punctual, friendly, trust worthy, and worked diligently side by side. To have a crew with that kind of work ethic says a lot about the company they work for. They were amazing! This project was paid 100% at our expense. Insurance was not involved. Believe me when I say that I did my due diligence when hiring the right company for our family and financial needs. I had 8 contractors total come out to place bids. None of them offered what Professional Home Improvement did. I believe Mal was the 4th person I had out and he left such a prominent impression on me the first time that I called him back. He came in right at the very top end of our budget and what we were willing to pay. He (respectively) may be a bit more expensive than others but is SO worth every single penny spent! I also want to clarify that he wasnt the most expensive with the total project either. When I started this venture, I wanted the cheapest contractor I could get my paws on. I want to say he came in right in the middle of 7 other contractors with .048 KP siding (as opposed to .044 Mastic like others offered). I spent a little more....and got A LOT MORE! He came out every day to the jobsite to check in and make sure we were 100% satisfied with what was done. He left no stone unturned and made sure that I wasn't even remotely disappointed. Every single aspect of this job resulted in a super classy and high end finish. My hose bib has its own mini mount for crying out loud! PHENOMENAL!!! *16 ft .048 KP siding/no extra charge from the .046/ less seams. (Others: 12 ft .044 Mastic/more seams) *3/8' foil faced insulation wrapped in tyvek (4 out of 8 offered insulation/and .025 at that) *built out all 9 windows with 2x3 and wrapped in aluminum (4 replaced completely by him and 5 others we didnt need to replace) *installed 2 french patio doors, front door with sidelight, and a storm door that I bought from Lowes and HD(also built out and wrapped in aluminum) *wrapped garage frame in aluminum (others told me to paint it...myself!) *mini mounts everywhere! *replaced all rotted, nonstructural wood and added wood where needed at NO ADDITIONAL CHARGE! ($55 per sheet per every other company) *bottom edge freize (prevents pests and mice) *repitched and rebracketed existing gutters (so we could get more time out of them) *installed new lights at no charge *everything has a finished edge! The details! Its all in the details! *Not a single company offered all that he proposed and never even came close! *110% perfection!!! There are too many extras to count. The price of the original bid that we signed never budged. His word is HIS WORD. You dont find these kind of qualities with just ANY contractor (have you ever hired a plumber?) Mal handled any questions or concerns I had with a sense of urgency and made me feel I was his #1 priority. OUTSTANDING CUSTOMER SERVICE! He truly deserves all my praises. Thank you so much Mal!”
- Christina Seavers
“I have worked with Mal for nearly a decade. He is one of the most honorable contractors out there. You can trust him.”
- Patrice Olivier-Wilson
“Great job and great price. Would recommend to anyone.”
- Mike Nelson
“Did a great job on our siding project!”
Best Quality Job
“Best job quality!!!!”
- Edyta Stasica
On Time, Courteous, and Professional
“My wife and I were looking to install new windows, siding, and soffit/ fascia. After meeting with several contractors who were either way too expensive or just did not seem trustworthy, we contacted Mal with Professional Home Improvement and I'm sure glad we did! Mal was able to come out the next day to meet with us and measure our home. He was on time, courteous and professional. After a few days, Mal emailed us his estimate as promised. Mal's estimate was within our budget and my wife and I both felt comfortable working with him. We chose to go with Alside windows and they look great! Mal's head installer, Sam was thoughtful enough to turn down our thermostat when installing the windows since it was cold and my wife and I were at work! It's much quieter in our home now, our heat bill went down and there was a tax write-off for installing energy efficient windows. No detail was overlooked during the install. The siding and soffit/ fascia install went as smoothly as the windows. It was a real pleasure to work with Mal and his employees from start to finish. Mal's employees treated our home like their own. Our home looks beautiful AND there were no surprises when the final bill arrived!”
- Joe B.
Quick Call Back
“Quick call back and estimate provided. The weather didn't cooperate, but once it did the job was done promptly. Reasonable cost and good quality.”
- Greg P.
Wonderful To Work With
“Another 5 star experience. Mal is wonderful to work with. We needed some roof repairs on our cedar shake roof. He came out with a quote right away and a professional contact was ready for us to sign. He was prompt without being pushy at all. Although the weather caused a few delays mal was sure our roof was fixed before a party we had planned. Trustworthy and sticks to his word, which is hard to find in anybody but especially in general contractor! We paid exactly what was quoted. I would recommend him to anybody and have! We are already thinking about the next project we will have him out for!”
- Mr. and Mrs. A.